Employee Assistance Program (EAP) are work-based programs that offer free and confidential assessments, short-term counselling, and referrals, to employees who have personal and/or work-related problems. These could be mental and emotional well-being, or substance abuse, stress, grief, family problems, and psychological disorders. EAP will be practical advice on these issues and anything else impacting employee wellbeing and performance. The support generally can include face-to-face, telephone or online counselling.
The aim of increase staff well-being and productivity, as well as reduce absences and presenteeism.
EAP can form part of a much bigger corporate wellness program which not only helps employees when they have problems but before. Progressive companies make provisions for lifestyle education, fitness sessions, and health assessments.